Hotel Alua Tenerife

(4 Estrellas)
Map -

Antonio Ruiz Alvarez s/n - Puerto de la Cruz - 38400 - Tenerife - Santa Cruz de Tenerife - Canary Islands - Spain

  • 269 Reviews 7.7
  • Facilities: 7.2
  • Facilities and services: 7.8
  • Cleanliness: 8.0
  • Location: 8.1
  • Value for money: 7.6

Info

This wonderful hotel is located in Puerto de la Cruz. The airport can be reached within a 25-minute car ride away. Guests will be delighted to know that the beach is at a walking distance. The property?s spectacular outdoor pool area, the extensive facilities for children, the restaurants and bars, and its unbeatable location, will make each stay a rewarding experience. The rooms are nicely decorated with light colours and wooden furniture that create a comfortable atmosphere. They are also equipped with all the essential amenities needed for a pleasant stay.

  • Check-in 14:00 - 00:00
  • Check-out 01:00 - 12:00
  • No. of rooms 819
  • No. of floors 5
  • Construction date 1,996
  • Year of renovation 2,003

Location

The hotel is only 1 km away from the center of Puerto de la Cruz, 100 m away and surrounded by beautiful flower gardens, you will find the volcanic sand beach called Playa Jardin, the last project of the famous canarian architect Cesar Manrique. Nearby Points of Interest like Loro Park - 500 meters, Fishing port - 1600 meters, Botanical Garden - 1 kilometer (0.5 miles), Casino - 1 kilometer (0.5 miles) and Lago Martianez seawater pool ? 1,5 kilometer (0.5 miles). Reina Sofia Tenerife South Airport (TFS): Approximate driving time is 60 minutes and distance is 75 kilometers. Taxis are available to Santa Cruz de Tenerife. Buses leave regularly from the airport to the central bus station in Santa Cruz de Tenerife at La Avenida Marítima. Taxis on the island are relatively cheap, and there is also a bus network which services the main sites of interest. Depart from Los Rodeos Aisrport, continue along: Calle de Alfredo Hernández. Turn right: TF-5 towards: Puerto de la Cruz. Take the exit towards: Exit 32 Puerto Cruz-El Rincón-Martiánez-TF-31. Head towards: Puerto Cruz TF-31. Turn right: TF-312 Pass by Durazno and arrive in Puerto de la Cruz. Tenerife Los Rodeos North Airport (TFN): Approximate driving time is 24 minutes and the distance is 27 kilometres (17 miles).

Property facilities

  • Services

    • Adapted for the disabled
    • Entertainment
    • Lifts
    • Car park
    • Play area
    • Wellness area
  • Themed rooms

    • Designer Hotel
    • Resort Hotel
  • Activities near the establishment

    • Scuba diving
  • Sports activities

    • Hiking
    • Squash
  • Swimming pool

    • Heated swimming pool
    • Indoor pool
    • Outdoor pool
  • Shops

    • Hair salon
    • Supermarket
    • Gift shop
  • Play area

    • Miniclub
  • Hotel facilities

    • Garden
    • Swimming pool
    • Game room
    • Terrace
    • Shops
  • Non-smoking area – Designated smoking area

    • Non-smoking rooms
    • All public and private areas are non-smoking
  • Air conditioning in public areas

    • Air conditioning in public areas
  • Adapted for the disabled

    • Disabled rooms
  • Means of communication

    • Fax
    • Internet
  • Hotel services

    • Safety-deposit box at reception
    • Cashpoints
    • Change of currency
    • Locker
    • Tourist information
    • Drycleaning
    • 24h reception
    • Laundry service
    • Wake Up service
    • Transportation
  • Onsite sports facilities

    • Pool/snooker
    • Table tennis
    • Crazy golf
    • Tennis court
  • Services and facilities in the restaurant

    • Bar
    • Vending machine
    • Restaurant
    • Banquet hall
    • Snack bar
  • Facilities

    • Bañera de Hidromasaje
    • Gym
    • Massage
    • Sauna
    • Spa Hotel
  • Transportation

    • Car hire service
  • Internet

    • Wi-fi

Room facilities

This hotel features 350 guestrooms, all of which include balconies. Light contemporary decor with color co-ordinated floral fabric and oak-wood furniture. Opens out onto balcony with patio furniture. Depend of availability, guests can enjoy of sea, mountain or swimming pool views. Air conditioning (in summer and with some limited schedule), Tv via Satellite, direct dial phone, safe desposit box (to rent), a small fridge, a full bathroom with hair-dryer and wifi with extra charge.

  • Air conditioning/heating

    • Air conditioning
    • Heating
  • Facilities

    • Armarios
    • Balcony
    • Bathroom
    • Desk
  • Bathroom

    • Toilet
    • Bath
    • Shower
    • Hairdryer
  • Kitchen

    • Fridge
  • Services

    • Iron
    • Cot service
    • Telephone
    • Television
  • Television

    • Satellite TV

Reviews

  • 269 Reviews 7.7
  • Facilities: 7.2
  • Facilities and services: 7.8
  • Cleanliness: 8.0
  • Location: 8.1
  • Value for money: 7.6
  • Kent

    Travellers Family Kind of trip Holiday

    Very good location and wonderful staff. Great kids' area and the entertainment team also fabulous.

    8.0
  • Travellers Family Kind of trip Holiday

    Well located and good value hotel, it's nothing fancy, but more than adequate for the price. The lovely staff made my family and i really enjoy our holiday, a special thanks to the reception, restaurant and entertainment teams.

    8.0
  • Adults 2 Type of room standard room
    Stay 7 days

    The first room was suffering for water leaking.

    The wireless network was slow and it functioned on a very restricted area.

    8.4
  • Las Palmas

    Adults 2 Children 1 Type of room habitación estándar
    Travellers Family Kind of trip Short break Stay 3 days

    Todo muy bien. Pero la comida nula e insípida y en los pasillos de las habitaciones con goteras y mantas en el suelo para el agua de la lluvia.

    8.0
  • Adults 2 Type of room habitación estándar
    Travellers Couple Kind of trip Holiday Stay 1 day

    Lo mejor es la amabilidad de sus empleados, tanto en el restaurante como en el bar piscina y en la recepción. Se agradece este trato en estos tiempos complicados. El hotel está bien en relación calidad/precio. Fuimos en la noche de halloween y estuvo muy amenizada con decoración que añadía atracción al ambiente. Lo hemos pasado muy bien.

    7.6
  • Crevillente

    Adults 2 Children 1 Type of room habitación estándar
    Travellers Family Kind of trip Holiday Stay 4 days

    Lo mejor el personal, todos.

    Lo peor: hotel con espacios comunes pequeños, sobre todo la piscina. No podías bañarte con un mínimo de tranquilidad teniendo en cuenta las circunstancias por el covid-19.

    La habitación dejaba mucho que desear, sábanas desgastadas, sofá muy sucio. Ya tienen muchos años.

    4.8
  • Ibiza

    Adults 2 Children 1 Type of room junior suite vista montaña
    Travellers Family Kind of trip Holiday Stay 6 days

    No puedo valorar este hotel porque a llegar había un cartel pegado informando que estaba cerrado y desviándonos al hotel turquesa playa. Entonces mi valoración va para ese hotel. He dado una valoración de 1 a la atención al cliente porque el recepcionista nos mintió descaradamente a la cara sobre nuestra reserva y eso no se hace. Sin embargo todos los demás en el hotel muy majos pero por el cambio de hotel y la habitación vieja en vez de una suite estamos muy disgustados con el hotel.

    4.2
  • Adults 3 Type of room habitación estándar
    Travellers Family Kind of trip Holiday Stay 2 days

    Lo mejor, máxima seguridad contra el covid, personal amable sobre todo el del restaurante y un hotel tranquilo.

    Lo peor que mucha gente reserva las hamacas poniendo las toallas.

    8.4
  • Zaragoza

    Adults 2 Type of room habitación estándar
    Travellers Couple Kind of trip Holiday Stay 7 days

    Muy bien ubicado, cerca de la playa, habitación y servicios muy correctos y personal muy amable, la comida variada, relación precio calidad muy buena.

    8.4
  • Adults 2 Type of room habitación estándar
    Travellers Couple Kind of trip Holiday Stay 7 days

    Es un hotel que cumple la calidad de 4 estrellas desde 1996. Las habitaciones están bien, pero un poco anticuadas. La comida a media pensión es aceptable, pero pienso que podría mejorar. No obstante, en relación calidad y precio es barato. La actuación es buena.

    7.8

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