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Resort Grand Palladium Colonial Resort & Spa All Inclusive

Carreterra Chetumal Km 259,5 - Puerto Aventuras - 77710 - Quintana Roo - Mexico
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Resort Grand Palladium Colonial Resort & Spa All Inclusive

Resort Grand Palladium Colonial Resort & Spa All Inclusive information

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). CheckIn: 3.00 pm. CheckOut: 12.00 pm

  • Check-in 15:00 - 00:00
  • Check-out Until las 12:00
  • No. of rooms 658
  • No. of floors 3
  • Construction date 2002

Location

This luxury hotel is set amidst 700,000 m² of tropical gardens in a fantastic location on the white, 800 metre-long sandy beach.

Property facilities

  • Sports activities

    • Water activities
    • Darts
  • Services

    • Adapted for the disabled
    • Entertainment
    • Car park
    • Play area
  • Air conditioning in public areas

    • Air conditioning in public areas
  • Transportation

    • Car hire service
  • Facilities

    • Hydromassage Bathtub
    • Turkish bath
    • Gym
    • Massage
    • Sauna
    • Solarium
    • Spa Hotel
  • Services and facilities in the restaurant

    • Bar
    • Café
    • Restaurant
    • Banquet hall
    • Snack bar
  • Onsite sports facilities

    • Pool/snooker
    • Table tennis
    • Crazy golf
    • Tennis court
  • Hotel services

    • Safety-deposit box at reception
    • Cashpoints
    • Change of currency
    • Locker
    • Tourist information
    • Reception
    • 24h reception
    • Laundry service
    • Wake Up service
    • Video games
  • Hotel facilities

    • Chapel
    • Business centre
    • Garden
    • Swimming pool
    • Conference room
    • Game room
    • Meeting rooms
    • TV lounge
    • Terrace
    • Shops
    • Sun loungers
  • Means of communication

    • Fax
    • Internet
    • Newspapers
    • Television
  • Non-smoking area – Designated smoking area

    • Non-smoking rooms
    • Designated smoking area
  • Themed rooms

    • Designer Hotel
    • Resort Hotel
    • Spa Hotel
  • Musical activities

    • Karaoke
  • Activities near the establishment

    • Kayak
    • Snorkelling
    • Scuba diving
    • Windsurfing
  • Play area

    • Miniclub
    • Pool for children
  • Shops

    • Hair salon
    • Gift shop
  • Swimming pool

    • Swimming Pool with Slide
    • Outdoor pool
  • Television

    • Cable TV in public areas
  • Internet

    • Wi-fi

Room facilities

Rooms are equipped with air conditioning and a fan. Some rooms include a balcony. The rooms have a king-size bed and a sofa bed. Separate bedrooms can be booked. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has non-smoking rooms and smoking rooms.

  • Air conditioning/heating

    • Air conditioning
    • Fan
  • Bathroom

    • Bathrobe
    • Toilet
    • Bath
    • Shower
    • Hairdryer
  • Services

    • Complimentary toiletries
    • Safety-deposit box
    • Tea/Coffee maker
    • Minibar
    • Iron
    • Room service
    • Telephone
    • Television
    • Towels
    • Slippers
  • Facilities

    • Balcony
    • Desk
    • Sofa bed
  • Kitchen

    • Cafetera
  • Television

    • Cable TV

Opinions about Resort Grand Palladium Colonial Resort & Spa All Inclusive

  • Reviews

    8.711 Reviews
  • Facilities: 9.1 9.1
  • Services: 8.6 8.6
  • Cleanliness: 8.5 8.5
  • Location: 8.6 8.6
  • Price: 8.6 8.6
  • The hotel is located on one of the best beaches in the riviera maya. The facilities are very good, many pools, bars, and restaurants, although the food left something to be desired, as did the service (you have to line up and wait). The room is adequate, not spectacular. Lots of jungle, lots of nature, which we see as a positive point. The drink bar is acceptable. The sports bar works 24 hours, but we didn't like the snacks. The beachfront is huge and very pleasant.

    Adults 2 Type of room habitación de lujo 2 bebé(s) en camas existentes y 1 doble(s)
    Travellers Couple Kind of trip Short break Stay 1 day
    8.8
  • Incredible, we loved it! the best part was joining the family selection; if you're with kids, it's really worth it. We're going to come back.

    Adults 2 Children 2 Type of room deluxe garden view
    Travellers Family Kind of trip Visiting family/friends Stay 12 days
    9.2
  • Excellent hotel, with a great location, entertainment, and food, ideal for families with children. I have stayed in other hotels in playa del carmen, and without a doubt, this was the best stay so far. I have no negative criticism to point out, i can only recommend it!.

    Adults 2 Children 1 Type of room junior suite vista jardín
    Travellers Family Kind of trip Holiday Stay 7 days
    10.0
  • Very good service. The facilities are very beautiful, the employees are very helpful at all times. I really recommend it.

    9.6
  • Our stay was very good. The only observation is that there are many animals in the pools, which become very annoying.

    Adults 2 Type of room habitación deluxe
    Travellers Couple Kind of trip Holiday Stay 3 days
    8.6
  • An incredible complex, in a natural setting with many areas that respect the original jungle formations. Beach with plenty of space and many places for snorkeling (if the seaweed allows it, because although the hotel works tirelessly and has installed a seaweed collector, it is something that surpasses everything). The facilities are in very good condition, lots of space throughout the complex, in the common areas, pools, restaurants, lobby, etc. The food is phenomenal, a lot of variety at the buffets and plenty of alternatives in the à la carte restaurants for dinners. The staff is very friendly and helpful. It's hard to say something negative, but to mention some details that can be improved, there are two things to highlight: 1) the drink service is slow both at the bars, which can be understandable with so many people ordering the cocktail of the moment, and in the restaurants, where you are quickly served water but if you ask for another drink, it is slower than the food. 2) the shows become quite repetitive. They have a fairly good ballet, but all the shows are dance, so in the end it’s more of the same. Some variety would be appreciated, maybe one day another type of show like magic or humor. Overall, it is a wonderful hotel that i can recommend 100%.

    Adults 2 Type of room habitación deluxe vista jardín
    Travellers Couple Kind of trip Holiday Stay 9 days
    9.8
  • Everything was perfect! we can highly recommend it. Location, beach, service, cleanliness, food, facilities, entertainment - all at a very high level!.

    Adults 2 Type of room deluxe zimmer mit gartenblick
    Travellers Family Kind of trip Holiday Stay 10 days
    10.0
  • Excellent resort, with all kinds of activities, good service, excellent facilities in an idyllic setting, the mangrove with its animals, you are greeted by a pond with flamingos, you sunbathe with iguanas... The à la carte restaurants must be booked well in advance, they are very popular, they are worth it. The food in them and in the buffet is varied, plentiful, and well-prepared. The hygiene measures are excellent. We have repeated and it does not disappoint.

    Adults 2 Type of room habitación deluxe vista jardín
    Travellers Family Kind of trip Holiday Stay 1 day
    9.6

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CAA 113 - 1998 / 2025

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