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Hard Rock Hotel Cancun - All Inclusive

(5 Estrellas)
Map Bulevard Kukulkan, Zona Hotelera Km 14.5 - Cancún - 77500 - Quintana Roo - Mexico
  • 8.53 Reviews
  • Facilities: 8.0
  • Facilities and services: 8.0
  • Cleanliness: 9.0
  • Location: 9.3
  • Value for money: 8.0
Hard Rock is a family all-inclusive hotel located opposite the beach in the Cancun Hotel Zone. This property offers rock-themed activities for the whole family, as well as a music lab where you can take guitar lessons or battery. For fun, in the rooms there is a menu with 20 Fender® electric guitars. There are also four swimming pools, one lagoon pool and one for children with games. Also has six international restaurants gourmet and seven bars and lounges serving drinks, cocktails and domestic and imported wines. The tennis court, the gym and the spa are other options for recreation and leisure. The 601 luxurious rooms and suites feature flat screen television of 32 inches, a stocked minibar, premium liquor dispenser and espresso machine. The bathrooms feature jetted tubs and Rock Spa® amenities. In addition, suites have views to the ocean or the lagoon from their private balconies. The hotel also provides free wifi, personal assistance services and room service 24 hours. Children can have fun at The Little Big Club.
  • Check-in From 15:00
  • Check-out Until 12:00
  • No. of rooms 602
  • No. of floors 12
  • Construction date 1,990
  • Year of renovation 2,012


  • Car park
  • Wi-fi
  • Swimming pool
  • Wellness area
  • Play area
  • Entertainment
  • Internet
  • Restaurant
  • Gym
  • Non-smoking rooms


This magnificent hotel is located just 20 minutes from Cancun¿s International Airport and 20 minutes from Cancun¿s downtown. You will stay very close to the most famous nightclubs and first-class shopping centers.
Property facilities
  • Services

    • Adapted for the disabled
    • Entertainment
    • Lifts
    • Car park
  • Air conditioning in public areas

    • Air conditioning in public areas
    • Heating in public areas
  • Activities near the establishment

    • Bicycle rental
  • Facilities

    • Bañera de Hidromasaje
    • Turkish bath
    • Gym
    • Massage
    • Sauna
    • Spa Hotel
  • Services and facilities in the restaurant

    • Bar
    • Restaurant
    • Banquet hall
    • Snack bar
  • Onsite sports facilities

    • Pool/snooker
    • Table tennis
    • Tennis court
  • Hotel services

    • Safety-deposit box at reception
    • Cashpoints
    • Change of currency
    • Locker
    • Tourist information
    • Shoe polisher
    • Drycleaning
    • Reception
    • 24h reception
    • Laundry service
  • Hotel facilities

    • Business centre
    • Garden
    • Game room
    • TV lounge
    • Shops
  • Means of communication

    • Fax
    • Internet
    • Newspapers
  • Non-smoking area – Designated smoking area

    • Non-smoking rooms
  • Themed rooms

    • Designer Hotel
    • Beach Hotel
    • Romantic Hotel
    • Spa Hotel
  • Musical activities

    • Karaoke
  • Play area

    • Miniclub
  • Shops

    • Hair salon
    • Gift shop
  • Swimming pool

    • Outdoor pool
  • Transportation

    • Transportation to airport
  • Internet

    • Wi-fi
Room facilities

Deluxe Gold rooms are decorated in a colourful style with pastel tones and tiled floors. They feature a balcony and a private bath tub. Amenities include air-conditioning, tea and coffee equipment, a flat-screens satellite TV, mini-bar, safe and work desk. The en-suite bathrooms feature a walk-in shower.

  • Services

    • Rooms for allergy sufferers
    • Room service


  • (Queretaro) 9.6/10

    Travelled in

    Adults 2 Travellers Couple Kind of trip Holiday Stay 7 days

    Todo excelente, habitaciones, comida, bienvenida todo es un hotel al que regresaria en un futuro cercano


    Review written in Spanish

  • (Hermosillo, Sonora) 9.2/10

    Travelled in

    Kind of trip Short break

    El mejor hotel, toda la comida estuvo riquísima, la atención de todos estuvo genial desde que entramos en recepción nos atendieron súper bien, atención a la habitación muy bien, el servicio en el bar excelente, la atención en el restaurante ipanema y ciao de lo mejor. El personal de la piscina también muy atentos. El año próximo regresamos pero con más familia.

    Review written in Spanish

  • (Buenos Aires) 6.6/10

    Travelled in

    Adults 2 Children 2 Travellers Family Kind of trip Holiday Stay 3 days

    Me ubicaron en una habitación donde estaba pegado a otra el obra de reparación, desde las 7:30 hasta las 22:00 con ruidos, risas, olor a pintura.

    Por suerte fueron solo 3 noches

    No volvería a este hotel teniendo en cuenta la gran oferta que hay en cancun.

    The best thing

    La infraestructura es muy linda, junto con la ubicación, salida al mar inmejorable.

    The worst thing

    La atención fue siempre dirigida a los huéspedes de los estados unidos y canadá, siempre esperando la propina. El grupo de entretenimiento igual, se notaba demasiado la diferencia entre los norteamericanos y los sudamericanos.

    Review written in Spanish

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