How to use a gift voucher
It’s very easy!
- Visit our website Reserving.com.
- Select a hotel or location and dates.
- Once you’ve chosen the hotel and option you’re interested in, click on ‘Book’. You will then be asked for your personal and payment information.
- In the payment section, select ‘I have a gift voucher’ and once you’ve provided all your information, click on ‘Confirm booking’.
- You have just redeemed your Gift Voucher!
Price higher or lower than your reservation
If the value of your Gift Voucher is higher than the price of your booking, the difference can be used for future bookings.
If the value of your Gift Voucher is less than the price of your booking, you will have the option to pay the difference by credit/debit card, by PayPal or by bank transfer, depending on the conditions of each booking.
Gift voucher conditions
- The Gift Voucher doesn’t have an expiry date *.
- The Gift Voucher can be redeemed for accommodation bookings offered on our website, except for bookings where it is clearly stated that they are payable to the hotel and for car hire.
- A Gift Voucher cannot be redeemed for its value in cash.
- Cancellation of a Gift Voucher is not possible.
- Bookings paid for by redeeming a Gift Voucher may be cancelled or amended according to the general conditions set during the booking process.
* * However, if after 18 months the Gift Voucher has not been used, the holder must send an email to [email protected], stating the voucher code and their wish to renew it. If 2 years pass and the Gift Voucher has neither been used nor has Different Travel S.L.U. received any type of communication about it, the Gift Voucher will be cancelled.